
State Farm® Insurance Agent Barry Pinnix
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Heather Mangum-Barnes
May 10, 2025
"Kristen is amazing! She goes above and beyond to help customers at this office! I can’t rave enough about her! I appreciate her passion and enthusiasm that she brings to the table! Highly recommend this office. The entire team has excellent customer service skills!!"
"Thank you, Heather! Yes, she does and I appreciate your kind words and yes, we all here are passionate about what we do and bring enthusiasm each and every day! Thank you again for the review and we appreciate your business!"
Shelby
May 2, 2025
"Such a great team! Highly recommend!"
"Thank you, Shelby! It was very nice to meet you, and we were happy that we could help you with your insurance needs! Please let us know if you need anything in the future."
Cheyenne Humphrey
April 28, 2025
"I've recently been working with Jeff here, and I'm very happy with the service I'm receiving. He is attentive, knowledgeable, and genuinely cares about finding the best coverage for my needs. Mr. Jeff took the time to explain all my options clearly and answered all my questions patiently. I recommend him for anyone looking for a trustworthy and dedicated insurance agent"
"Thank you, Cheyenne, for the 5star review and the kind words about Jeff Jeff does a great job, and we appreciate him and the work he does. We all are here to help you and again we thank you so much for your business!"
Kanika Kisero
April 24, 2025
"When dealing with insurance patience with customers is needed to be sure they understand everything they are signing. Jeff Allen at State Farm Byram did that and explained so much to me to help me pick the right policy for my home and autos. I really appreciate it."
"Thank you, Kanika, for the kind words and yes Jeff does a great job in explaining. We are excited you are here at this office, and we are always here to help you!"
Jacquline Burton
April 1, 2025
"I gave them a one star. Because I called to ask Kristin a question and she was rude like I was bothering her. And as I was trying to ask her she never let me finish my question before she thought that she had the answer. When it was just a yes or no. And I never got the answer that I was calling about. I pay my money every month so I should be able to call and ask anything that I want to about my policy. They are not giving me anything. And since she was so rude I switched agents."
"Mrs. Burton, I am so sorry that you feel this way. I know Kristen works hard each and every day to help and take care of our policyholders. I hope you will be happy with your new agent. "
Matthew Allen
March 28, 2025
"Team is very understanding and knowledgeable. Great people to deal with."
"Thank you, Matthew, we really appreciate your business and your kind words! Please let us know if we can help with any more of your insurance needs !"
Kristin Corkern
March 27, 2025
"Had an excellent experience at Barry Pinnix Stare Farm. The staff was incredibly friendly, professional, and welcoming. I was provided clear explanations and concise information. I would highly recommend this office to anyone looking for your life, auto or home insurance."
"Thank you Kristin and we really appreciate you and your family! Please let us know if you need any more help with your insurance needs and we thank you for the 5star review!"
Elizabeth Jones
March 20, 2025
"The staff is amazing here especially Savannah!"
"Thank you, Elizabeth, for this review and we all appreciate you so much! Please let us know if we can help with anything you need! "
Alissia Day
March 7, 2025
"The customer service is great and my insurance needs are always taken care of."
"Thank you, Alissa, for your business and we appreciate your kind words! Please let us know if you have any questions or concerns ! "
Bonnie Boyanton
February 26, 2025
"They are a great team all around!! Always helpful when I call and willing to guide me and my family through any questions or concerns we have."
"Thank you, Bonnie, for the kind words and we love you and your family! We appreciate your business so much and we are ready to help and serve you! Thanks again! "
AnaChierrah Ousley
February 6, 2025
"Jeff was really helpful and considerate when getting my vehicle insured."
"Thank you so much for the 5star review! We appreciate your business !"
Nell Posey
February 3, 2025
"State farm has been helpful for all my insurance needs. They have the most friendly staff."
"Thank you, Nell, for the review and we appreciate your business! Thanks again! "
bonnie mcafee
January 16, 2025
"Barry Pinnix State Farm has been helpful and we appreciate the people who has been there for us"
"Thank you Bonnie and we appreciate you too! Please know that we are only a phone call away and we appreciate your business !"
Paulette Ross
January 16, 2025
"I love using Pinnix State Farm Insurance agent. They answer all the questions you have and take care of you."
"Thank you, Paulette! We are truly blessed to have customers like you and we appreciate you so very much!"
Bar Day
January 15, 2025
"I have been knowing Barry longer than most, I think he is an awesome agent and his time as well. Keep up the good work y'all..."
"Thank you, Bar, for the kind words and we really appreciate your business. We are always here and ready to help!"
Tommy Boyanton
January 15, 2025
"Barry and his team are the absolute best!! They provide excellent service whenever I have a question or need assistance."
"Thank you Tommy and we truly appreciate you and your family. You all are like family to us, and we thank you so much for trusting us with your insurance needs!"
Brenda Lee
January 10, 2025
"All employees are very helpful in answering all questions I may have with my policy! Very easy to understand and deal with! Thanks Barry Pinnix!!"
"Thank you, Brenda, for your kind words and we really appreciate your business!"
Darrell Smith
November 25, 2024
"FYI…I shop every couple of years to same money by keeping my premiums down. When I reach out to their office, I receive immediate and efficient responses to our insurance needs. Plus it was less expensive than I expected. So I started moving other policies to their office as well. I want to thank Wanda personally for assisting us. Outstanding service!"
"Thank you so much Darrell for the 5-star review and we appreciate you and your business very much! Thanks again and have a Happy Thanksgiving!"
Chance Clower
November 24, 2024
"The staff at Barry’s office is awesome! They always take good care of my needs whatever they may be!! He best around!!"
"Thank you, Chance ...we have the best for sure! Happy Thanksgiving!"
Home Broadway
October 28, 2024
"I’ve been with State Farm since 2013, and I couldn’t be happier with my experience. Over the years, I’ve insured everything from cars and ATVs to home and hospital indemnity, and State Farm has always been there for me. Their customer service, both in-office and over the phone, is top-notch—friendly, knowledgeable, and always willing to help. Every transition, whether adding a new policy or making adjustments, has been seamless, and I truly feel valued as a customer. I highly recommend Barry Pinnix State Farm to anyone looking for reliable and caring insurance coverage!"
"Thank you so much Jewel for the kind words and the 5-star review. We truly appreciate your business, and my team is always here to help! Thanks again!! Barry Pinnix Team "
Hannah Sandifer
October 16, 2024
"Barry is an amazing agent. Staff is very friendly and helpful. Kristen, especially, was very knowledgeable and patient with all inquiries."
"Thank you so much and we truly appreciate you taking the time to give us a review! Thanks again!"
Haley Manor
October 16, 2024
"Kristen in the office is always extremely knowledgeable, and helpful. Very friendly staff, and great agent!"
"Thank you so much Haley and we appreciate you taking the time to send us a review!"
Rhonda Lott
September 30, 2024
"Great customer service! Ms. Kristen and Ms Savannah has always been very helpful and understanding!"
"Thank you, Rhonda, for the review and our office appreciates you very much!"
Patti Roberts
September 20, 2024
"We have been customers of Barry Pinnix, State Farm for almost 40 years. We have been thoroughly satisfied with all the services we have received over the years. Our adult children are also insured at this agency as well. I have to say my recent dealings with Jeff has been great. All my concerns were handled quickly."
"Thank you Patti and we appreciate your kind words and yes Jeff has been a great addition to our team, and I will pass this along to him. Thanks again!"
Alta Stevens
September 3, 2024
"Lack communication skills. Whenever i called they were to busy to talk to me. After leaving a few messages, i resorted to emails. Told me i was covered after sending me the binder. I had nothing to worry about. I followed up. 2 1/2 weeks later found out they wouldn't write my home owners policy due to past claims. Of course that was after I canceled my previous insurance policy. Her name was Wanda."
"We are so sorry that you are not happy, we do our very best to call every customer back before the end of the day. We are a very busy office, and we take pride in making service our #1 priority. As with any company there is an underwriting process, we can't control, and we do our best to try and stay on top of it. I hope that we can earn your trust and business back in the future."